ITIL^®4 Specialist: Create, Deliver and Support (CDS)

Evolving from the previous ITIL v3 version, ITIL^® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL ^® 4:

• Increases your industry knowledge, skills and salary potential
• Transforms your business
• Helps to successfully navigate the modern digital world
• Reflects and integrates other established ways of working
• Incorporates all the best things from ITIL

The ITIL 4: Create, Deliver and Support book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

• Ideal for professionals who manage the operation of IT-enabled digital products and services or end to end delivery
• Improve established processes
• Increase efficiency
• Create an effective flow of work
• Utilize new technologies
• Create a culture for success

• Helps you pass your Create, Deliver and Support exam towards Managing Professional status
• Reference guidance for day-to-day problems for IT Professionals

Helps you pass the ITIL 4 Managing Professional exams or Transition Module. Reference guidance for day-to-day problems for IT Professionals. Four books fully aligned with the Managing Professional modules of:

High-velocity IT

Guidance for IT professionals who are working in digital transformation projects and towards high velocity environments.

Drive Stakeholder Value

Guidance for IT professionals who are focussed on the customer journey and experience, or responsible for external relationships

Direct, Plan and Improve

Guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation

ITIL 4 Create, Deliver and Support

Guidance for professionals who manage the operation of IT-enabled digital products and services or end to end delivery